Legal Notice

Last updated: September 3, 2026

This website, Floral Smiles, is owned and operated by:

EuroBlooms OÜ
Trading as: Floral Smiles
Registration Number: 17585654
Registered in: Estonian Commercial Register

Registered Address:
Harju maakond, Tallinn, Kesklinna linnaosa
Tartu mnt 67/1-13b
10115 Tallinn
Estonia

Website: floralsmiles.com

Customer Service and Order Enquiries

For questions concerning orders, deliveries, cancellations, refunds, replacements or other customer service matters:

Email: contact@floralsmiles.com

Corporate, Legal and Privacy Enquiries

For corporate, legal, privacy or data protection enquiries:

Email: admin@euroblooms.net

Website Operator and Seller

EuroBlooms OÜ is the operator of the Floral Smiles website and, unless expressly stated otherwise, is the seller of products purchased through the website.

Orders may be prepared and delivered by independent local florists and other fulfilment partners acting on behalf of Floral Smiles.

The Floral Smiles online store is powered by Shopify.

Intellectual Property

Unless otherwise stated, the content of this website, including the Floral Smiles name and branding, text, graphics, logos, design elements and other materials, is owned by or licensed to EuroBlooms OÜ and is protected by applicable intellectual property laws.

Content may not be reproduced, distributed, modified or commercially used without prior permission, except where permitted by law.

Third-party trademarks, product names and other intellectual property remain the property of their respective owners.

Accuracy of Information

We make reasonable efforts to ensure that information published on this website is accurate and up to date.

Product availability, prices, flower varieties, delivery options and other information may change from time to time.

Flowers and plants are natural products and the appearance of individual arrangements may vary. Where appropriate, substitutions may be made in accordance with our Terms of Service and Delivery & Shipping Policy.

External Links

Our website may contain links to third-party websites and services.

We are not responsible for the content, availability, security or privacy practices of third-party websites that are outside our control. The inclusion of a link does not necessarily imply endorsement of the third-party website or its content.

Consumer Information and Dispute Resolution

If you have a complaint concerning an order or purchase, please contact us first at:

contact@floralsmiles.com

We will attempt to resolve your complaint directly.

Consumers may also have the right to submit eligible disputes to the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority (TTJA) or to another competent consumer dispute resolution body.

Consumers residing in another European Union country may also be able to obtain assistance through the European Consumer Centres Network (ECC-Net).

Your statutory right to bring a claim before a competent court is not affected.

Applicable Policies

Your use of this website and purchases made through Floral Smiles are also subject to our:

• Terms of Service

• Privacy Policy

• Return and Refund Policy

• Delivery & Shipping Policy

Nothing in this Legal Notice limits any mandatory rights available to consumers under applicable law.

Governing Law

This website is operated by EuroBlooms OÜ, an Estonian company.

Unless mandatory consumer protection law provides otherwise, matters concerning the operation of this website are governed by the laws of the Republic of Estonia.

If you are a consumer residing in another country, this does not deprive you of mandatory consumer protection rights available to you under the laws applicable to your place of residence.